When you hand over your vehicle for transport, there’s a lot more happening behind the scenes than most people realise. From route planning to safety checks and live updates, professional transport companies like OTS Group rely on logistics systems, trained operators, and coordinated dispatching to ensure every delivery runs smoothly.
Here’s a look behind the curtain at how modern vehicle transport in New Zealand works — and how OTS Group keeps your delivery efficient, secure, and fully traceable from start to finish.
1. Planning the Job
Every transport job starts with logistics planning. Our team confirms pickup and delivery details, reviews access requirements, and selects the best vehicle and driver for the job. Factors like vehicle type, ground clearance, distance, and timing all influence how the transport is scheduled.
For multi-vehicle moves, routes are optimised to minimise downtime and ensure the safest loading order.
2. Route Mapping & Coordination
Using fleet management software and GPS tracking, we plan efficient routes based on real-time traffic, weather, and road conditions. This allows us to deliver vehicles faster — and notify customers of any timing updates during the journey.
Our nationwide coverage includes Auckland, Christchurch, and regional areas throughout New Zealand, so your vehicle is always transported by a locally dispatched team.
3. Pre-Transport Inspection
Before loading, every vehicle undergoes a visual inspection to record its condition, mileage, and any existing marks or damage. This ensures complete transparency and protects both you and our operators throughout the process.
For high-value vehicles such as luxury and classic cars, we also offer photographic documentation and optional enclosed transport for added peace of mind.
4. Loading & Safety Procedures
Once inspected, vehicles are loaded using hydraulic tilt trays or custom transporters. Our operators use soft straps, wheel nets, and load stabilisers to prevent movement and protect paintwork — no chains or metal hooks are ever used.
Safety protocols are followed in line with NZTA transport regulations and WorkSafe NZ best practices, ensuring every vehicle is secured correctly for transit.
5. Live Tracking & Communication
OTS Group’s fleet is GPS tracked at all times. This means we can provide accurate ETAs, confirm arrival times, and offer proof of delivery instantly. Our customers appreciate this transparency, especially dealerships, fleet operators, and insurers managing multiple deliveries at once.
For recurring clients, our online customer portal allows easy booking, tracking, and historical job data — simplifying fleet coordination and reporting.
6. Delivery & Completion
Upon arrival, our team performs a final inspection and confirms delivery with the client. Sign-off or photographic proof ensures every vehicle arrives in the same condition it was collected in.
From there, our logistics system automatically updates the job record — giving both internal teams and customers complete visibility of each completed transport.
7. Continuous Improvement & Maintenance
Behind every delivery is a constant focus on safety and performance. Our vehicles are regularly maintained and inspected, and our operators undergo ongoing training to keep up with the latest best practices in vehicle transport and recovery.
It’s this combination of people, process, and technology that makes OTS Group one of New Zealand’s most trusted transport providers.
Summary — Professional Transport You Can See in Action
At OTS Group, what happens behind the scenes matters as much as what happens on the road. With advanced tracking, digital reporting, and experienced operators, we make every transport job transparent, efficient, and safe from pickup to delivery.
Call 0800 22 00 33 or Request a Quote to experience professional, traceable vehicle transport anywhere in New Zealand.