24/7 emergency towing · Auckland, West Auckland & Christchurch
24/7 emergency towing · Auckland & Christchurch
Welcome to OTS Norwest, the West Auckland branch of OTS Group, based at 11 The Concourse, Henderson, Auckland 0610. Faster response and the same fully insured, professional service for Henderson, New Lynn, Te Atatū, Glen Eden and the wider west. Call 0800 OTS WEST (687 9378).
Tell us what needs moving, where and when. We reply the same working day. For urgent towing, call us: dispatch answers 24/7.
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OTS Group offers dependable towing and vehicle transport services across West Auckland, combining rapid response times with professional, damage-free delivery. Whether you’re in Henderson, Waitākere, or New Lynn, our local team provides 24/7 coverage backed by modern vehicles and certified operators.
From emergency roadside assistance to intercity delivery and machinery transport, OTS Group ensures every vehicle is handled safely, efficiently, and in full compliance with NZTA standards.
We provide a full range of transport and logistics solutions tailored to the needs of local drivers, dealerships, and businesses:
Whether you’re managing a business fleet or need help with a single breakdown, our experienced operators provide reliable support anywhere in West Auckland — from the Waitākere Ranges to the motorway network.
We provide towing and transport services across Henderson, Glen Eden, New Lynn, Te Atatū, and the surrounding suburbs. Our Auckland operations team coordinates jobs across both the western and central city areas, ensuring quick dispatch and safe delivery for every client.
Need towing or transport in West Auckland? Request a quote online or call 0800 22 00 33 to speak with our team. OTS Group provides 24/7 towing, long-distance vehicle transport, and specialist logistics throughout the Auckland region.
Towing runs 24/7. Transport, machinery and storage quotes come back the same working day.
Request a quoteA Henderson base means shorter waits for towing and transport across the west.
Skilled operators dedicated to the highest level of care for your vehicle.
The latest tilt trays and recovery gear for safe, efficient handling.
Your satisfaction is the measure of every job.
24/7 emergency towing, accident recovery and long-distance towing across Auckland, Christchurch and nationwide.
Scheduled door-to-door car delivery for private owners, dealerships and fleets, including inter-island moves.
Forklifts, excavators, generators and tracked plant moved safely on low loaders and heavy tilt trays, up to 25 tonnes.
Secure, monitored undercover storage for vehicles and machinery in Auckland and Christchurch.
Tracked tow machines that lift vehicles up to 2.2 tonnes on any terrain, ride on the truck with their load and are ideal for EVs and automatics. New to New Zealand, operated by OTS.
Online booking and tracking through OTS Online, scheduled runs, account management and monthly invoicing for dealerships, fleets, insurers and contractors.
Everything from family cars, SUVs and utes to motorcycles, motorhomes, light commercials and prestige or vintage vehicles. Our hydraulic tilt trays and soft-strap systems suit almost anything on wheels.
Yes. Our emergency towing operates 24 hours a day, 7 days a week from our Auckland and Christchurch bases, with nationwide coverage for long-distance jobs.
Yes. We specialise in machinery transport up to 25 tonnes, including forklifts, scissor lifts, excavators, generators and tracked plant, with oversize permits arranged where needed.
Yes. Every vehicle and machine we move is covered from pickup to delivery under our carrier insurance, and we can advise on additional cover for high-value items.
Yes. Dealerships, fleet operators, insurers and the Police rely on us for scheduled and recovery work. Business clients get online booking, tracking and reporting through our OTS Online portal.
Auckland (Onehunga), West Auckland (OTS Norwest in Henderson) and Christchurch (Waltham). From these bases we service the whole of New Zealand.
